Privacy Policy

Last Revised: [11/25/2025]

MKS Pipe and Valve (“MKS”, “we”, “us”) is committed to protecting your privacy and handling your business information responsibly. This Privacy Policy applies to all visitors or customers using our website or services.

1. Information We Collect
   We collect the following types of information for business purposes:
   • Business Information: Company name, business address, phone numbers, business emails, tax ID, details required to set up new business credit accounts, and other information necessary for registration and operations.
   • Order/Transaction Information: Billing and shipping information; products ordered; payment information.
   • Credit Account Setup: We may collect details needed to run credit background checks on companies (not individuals).
   • Website Usage Data: Through cookies and analytics tools (such as Google Analytics), we collect information like IP address, browser type, and site usage patterns.
   • Communications: Information you submit via forms or emails.
2. How We Use Your Information
   We use collected information to:
   • Set up and manage business customer accounts
   • Process orders and complete deliveries
   • Communicate regarding orders, inquiries, and customer service needs
   • Conduct business marketing analytics and improve our website/services
   • Administer credit accounts, including credit background checks (on companies only)
   • Maintain compliance with applicable laws
   • Send business-related communications and updates (you may opt out of marketing at any time)
3. How We Share Information
   Your information may be shared with:
   • Payment processors, shipping companies, and other providers who help us deliver orders and services
   • Technology partners (such as CRM providers, email marketing tools, website analytics providers) essential to our operations
   • Employees or agents on a need-to-know basis only
   • Regulatory or law enforcement authorities if required by law
   We do not sell or share your data for third-party marketing. If in the future we share anonymized data with vendors for legitimate business operations, we will ensure strict privacy commitments are in place.
4. Third-Party Services and Cookies
   We use third-party services, including Google Analytics and CRM tools, to understand website usage and assist with business operations. These may collect usage data via cookies or similar tracking technologies. You can set your browser to refuse some types of cookies, but this may affect website functionality.
5. Your Choices and Rights
   You have the right to:
   • Request to review, correct, or delete your company’s data on our systems
   • Opt out of marketing communications at any time (follow unsubscribe links or contact us directly)
   • Contact us about your data or privacy practices
   We aim to respond to such requests in a timely manner.
   To exercise these rights, email marketing@mkspvf.com with your request.
6. Data Retention
   We retain information only as long as necessary to fulfill business purposes, comply with applicable laws, or as otherwise needed for legitimate business operations.
7. Protecting Your Information
   We use commercially reasonable measures and follow industry standards to help safeguard the information in our systems against unauthorized access, disclosure, alteration, and misuse.
8. Children’s Privacy
   Our website and services are intended for business use only and are not directed to children under 13. We do not knowingly collect information from children.
9. Policy Updates and Changes
   This Privacy Policy may be updated or revised at any time without prior notice. Please review this page regularly so you are aware of any changes.
10. Legal Disclaimers
    This Privacy Policy is intended for informational purposes and does not create any contractual or legal rights in favor of any party.
11. Contact Us
    For privacy questions or concerns, please contact:
    
    Email: marketing@mkspvf.com
    Address: 1202 Adams St, Kansas City, KS 66103, USA